animals should be brought to the rental service's attention prior to reservation confirmation. All service animals are expected to remain off furniture and beds. All service animals are expected to be fully housebroken and animal excrements of any kind are grounds for subsequent fees. The guest listed on the reservation is liable for any damages left by said animal. At no time is the animal permitted to be left unaccompanied at the property per City of Big Bear ordinance. Excessive barking is subject to fines from the City of Big Bear and the Named guest is responsible for any fees or fines incurred due to the animal be it by way of housekeeping, City Ordinance violation, Maintenance for damages, or any other liability the animal creates. Failing to adhere to any of these rules subjugates the guest to forfeiture of the security deposit, incur added fees, eviction, and cancellation of the reservation without refund or notice.

7. Identification

All guests are required to submit a photo ID upon check in. The ID must match the name of the reserving party. If your name differs from that of your Airbnb account please let us know ahead of time to we have time to address the concern. Refunds are not issued due to lack of appropriate identifying credentials. Acceptable forms of ID are government issued picture ID's, Drivers Licenses, Passports, State ID's, International picture ID's, and other picture ID's upon prior approval. This is a mandated by the City of Big Bear and unfortunately we are not able to make exceptions. 

Emergency Room - Bear Valley Community Hospital - 41870 Garstin Dr

Urgent Care - 41949 Big Bear Blvd, Big Bear Lake, CA 92315

Major Grocery Stores - Vons  - 42170 Big Bear Blvd | Stater Bros - 42171 Big Bear Blvd